Choosing a pet transport service
Updated 9 August 2026
Whether it's a vet trip or an interstate move, your dog is travelling without you — so the vehicle, the handling and the duty of care are everything.
What to check
Confirm the vehicle is climate-controlled and your dog is properly secured (crate or harness), and ask whether they travel solo or share with other animals — anxious, elderly or unwell dogs are better one-on-one. Ask about the handler's experience, what happens in an emergency (which vet, who decides), and insurance or duty of care in transit. For long or interstate trips ask about rest, water and toilet stops; for airport or quarantine runs, that they know the airline's requirements.
Common questions
Will my dog travel alone or with other pets?
Ask — shared transport is fine for social dogs and cheaper, but anxious, senior or unwell dogs usually do better on a solo trip. Confirm before booking.
Is my dog secured and comfortable?
A professional uses a secured crate or harness in a climate-controlled vehicle, with rest and water stops on longer runs. Ask exactly how your dog will travel.
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